We are looking for an experienced retail professional with a passion for craftsmanship and sustainability to manage our Marylebone boutique.
The successful applicant will be a confident, intelligent salesperson who enjoys working with customers and sharing their skills and knowledge to train and inspire colleagues. They will have an appreciation of creativity, strong leadership skills and an eye for detail alongside a desire to bring out the best in theirself and others at work and be an essential part in the growth and success of a small but long-established business.
The role includes
Managing the daily operations of the business, driving up turnover and ensuring sales targets are met
Developing customer relationships, looking after clients and their bespoke commissions or enquiries
Supporting marketing activities both in-store and via other media channels
Managing and developing the team – assigning duties and responsibilities to colleagues and directing them in daily operations, both customer facing and administration
Conducting recruitment and development of employees, identifying skills, training needs and opportunities
Ensuring adherence to company policies and ethos, security and health & safety protocols, supporting team wellbeing and creating a happy workplace
Stock management, including tracking and managing inventory and liaising with suppliers
This is a full-time position and includes Saturday working alongside occasional evenings and very occasional Sundays
Starting Salary from £26-28000 per annum
Proven relevant experience at senior retail or retail management level in a luxury, design-led context
Demonstrated ability to train and support employees and be an effective salesperson
Strong customer service, management and organisational skills
Ideally a background knowledge of jewellery, goldsmithing and precious materials
Awareness and experience developing and implementing responsible and fair working practices
Excellent communication skills, both verbal and written
Familiarity and experience working with major social media platforms
Competency with general office-based software: Excel, Word, Outlook, Sage 50 and simple image creation and editing
If this sounds like you…
please get in touch – send us an email at firstname.lastname@example.org with your CV and a message explaining why you feel this job is for you, what you will bring to the company and why you feel you are the right person for the role.
We look forward to hearing from you