It’s good to be back in Chiltern Street and able to open the shop again, feeling great to be back on familiar ground and we’d love to see you whenever you’re ready.
We are now open by appointment and from 25 June the shop is open every Thursday, Friday and Saturday - from 11.30am to 3pm to give our team a chance to avoid the rush hour.
If you prefer, we can set up virtual appointments to discuss ideas or to give you a browse of our jewellery wherever you are. Just drop us an email and we can arrange a time to suit you.
Opening hours will vary as we get used to doing things in a new way; we’ll keep you posted of course and please keep an eye on our opening hours page for updates.
We’re taking everyone’s wellbeing seriously and you’ll find new distancing and cleaning measures in place; if you’d like to know more you can see details below.
We are welcoming people one (or one group of two) at a time; if you come with a child please ensure they understand the measures in place. We’re asking everyone to sanitise their hands on arrival and masks and gloves are available if you’d like them.
You’ll find the space a little more minimal than usual with designating places for viewing and trying-on jewellery. We know you’ll thank us for keeping a 2metre distance from you even though it will feel quite unnatural at first.
We have a number of measures in place for cleaning and sterilising jewellery before and after it is handled so you know you are safe to try on and handle the jewellery as normal. If you are dropping off jewellery to us for redesigning or repair, we will treat it with care and depending on what it is made from we may need to leave a few days before handling or working on it.
We’ve cleaned and refreshed the space and when you visit you’ll find either the windows open or our newly-serviced air-conditioning in operation. We’ll be cleaning the space and surfaces before and after every visit too so bear with us if the shop looks empty and we ask you to wait a moment before welcoming you in.
If you would like more information please get in touch and we can send you full details of our in-house protocols.